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Frequently Asked Questions

How do I make an appointment?

New client contact may be made through email or by phone (click "Schedule a consultation" at the top of this screen). I will hold a brief phone consultation with all new clients prior to a first in-person/virtual consultation to gather some preliminary information, answer initial questions, and to begin to assess the goodness of fit between your early goals and my areas of expertise.  

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How long are appointments?

Initial consultations usually run a full hour.  Regular psychotherapy sessions and play therapy sessions typically last 45-55 minutes. 

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Do you offer in-person or telehealth options?

I have a hybrid practice and offer both in-person and telehealth options.

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Do you accept insurance?

Yes, I am currently an in-network provider for Aetna, Blue Cross and BlueShield, and Cigna/Evernorth.  I am also able to help those who are interested in using a different insurance's out-of-network benefits.  Clients should note that using their insurance does entail some risk and a puts a limit on confidentiality by engaging a third party to assess medical necessity and award benefits. 

 

What is your payment policy?

I accept all major forms of payment including cash (exact change), credit card, electronic bank transfer (such as Zelle), or check made out to 'Lauren Formy-Duval, Psy.D.' For clients hoping to use flex spending accounts or health savings plans, I can provide a detailed statement demonstrating payment that you can submit to your insurance company for your reimbursement.

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What are your fees?

If using insurance, rates will vary depending on plan copay, co-insurance, and any outstanding deductibles. For those paying out-of-pocket, the initial intake meeting lasts an hour and is $220. My fee for a 55-60 minute therapy session is $200.  Many child therapy sessions are 45 minutes and have the rate of $175. I am able to adjust session fees on an individual basis depending on an individual/family's financial situation.  *Fees listed are accurate as of 01/01/2024

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What are your hours? 

My practice is open on an appointment only basis.  I do hold afternoon and some evening hours, though these are high demand and availability is limited. 

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Can you work with clients outside of North Carolina?

Yes, I am authorized to practice telehealth in states that participate in the Psychology Interjurisdictional Compact (PSYPACT). See here for participating states: https://psypact.site-ym.com/page/psypactmap

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